📜 Terms and Conditions

Last updated: March 1, 2025

1. Acceptance of terms

By accessing and using the Ximena Cleaning Service website and services, the user accepts these Terms and Conditions. If you do not agree, you must refrain from using our services.

2. Services offered

Ximena Cleaning Service offers cleaning services for homes and offices. The characteristics, prices and specific conditions of each service will be detailed in the quote or specific agreement with the client.

3. Use of the website

The user agrees to use the website responsibly.

It is not permitted to use the site for illegal activities or activities that affect the operation of the company.

Ximena Cleaning Service is not responsible for temporary interruptions of the website.

4. Reservations and cancellations

Reservations are confirmed once the initial payment has been received (if applicable).

Cancellations must be notified at least 24 hours in advance.

We reserve the right to cancel services in the event of situations beyond our control (extreme weather, emergencies, etc.).

5. Payments and Billing

Payments will be made in the methods accepted by the company.

The prices indicated may be subject to taxes or additional charges.

The client is responsible for providing accurate information for billing.

6. Responsibility

Ximena Cleaning Service is committed to performing services with the greatest possible professionalism. However:

We are not responsible for pre-existing damage to the facilities.

Our liability is limited to the value of the contracted service.

7. Advertising and Tracking

By using our services, the user agrees that we can use tools such as Google Ads, Google Analytics and other platforms to improve our services, measure results and personalize promotions.

8. Intellectual Property

All content published on our website, including text, images, logos and designs, is the property of Ximena Cleaning Service or is used under license. Reproduction without prior authorization is prohibited.

9. Modifications

Ximena Cleaning Service reserves the right to modify these Terms and Conditions at any time. Modifications will be published on our website and will take effect immediately.

10. Contact

For any questions or clarifications regarding these Terms and Conditions, you can contact us at:

Email: info@ximenacleaningservice.com